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FAQ’s

Phone Number: 8080 872 872

 Operational Every Day 10:00 AM to 7:00 PM IST

support@superdry.in

For any corporate queries, please write to Superdry.B2B@ril.com


Is it safe to order online?

We take every step to ensure that shopping with us online is safe. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information entered into our website. This includes your name, address and other critically sensitive information such as your credit card details. Information passed between your computer and our website cannot be read if it is intercepted.

Our technology includes the following features:

Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.

Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.

Data Integrity - this checks the data being transferred to ensure it has not been altered.

Will you price match my item?

As our discounts and promotions are only for a limited time, we do not offer price matching on orders placed outside the promotional period.

Where can I find a size guide?

You can find our size guide on each product description page under the 'Size Guide' tab.

Why can't I find my size?

If the size you are looking for does not appear in the 'Select Size' drop down menu, the item is currently out of stock. Only available stock is displayed on our website. Our current season stock is regularly updated and new stock appears our site daily.

Why does nothing happen when I click 'buy now'?

This could be a connection error. Please close down the webpage, clear your browser history and ensure you have enabled all cookies and pop ups.

Do I have to pay a delivery charge?

Delivery is only free for orders above Rs. 1000, for orders below Rs. 1000 Delivery charge will be levied.

Can I have my order delivered to store?

Unfortunately, we cannot deliver products to stores.

Can I change my address after placing an order?

We are unable to change the delivery address on orders once the checkout process has been completed. Please check your order carefully before clicking 'buy now'.

How long will my delivery take?

We aim to deliver your order as soon as possible.

Delivery times are provided at the time of your order on the checkout page, and you may have two different estimated delivery dates depending on which distribution centre will be fulfilling your order. Delivery times will depend on the service selected and the delivery destination. All delivery times are estimated and are based on working days, this excludes weekends and public holidays.

Why has my order not been dispatched?

This could be because we are currently replenishing our stock. If the item becomes available it will be dispatched as soon as possible and you will receive a confirmation email. If stock is no longer available your order will be cancelled. Alternatively, if you paid via bank transfer please allow 3-5 working days for the payment to be processed.

Will this item come back into stock?

We are unable to provide exact dates for if or when an item will be restocked in store or online. Our stock levels are updated daily so that items are made available as soon as possible.

Why has my order been cancelled?

We are sorry if we’ve been unable to fulfil your order. Once an order is received it is entered into our dispatch database, however on rare occasions the stock for your order may no longer be available and may result in the order being cancelled. You should not be charged for orders that have been cancelled and if you believe that you have been charged, please contact us.

Please note that we are unable to offer alternative items, therefore if the product is no longer be available, the item will be cancelled from your order. If the order/item was part of a promotional offer this could result in the promotion no longer applying to your order.

Can I exchange my order?

We currently do not offer exchange. However, you may return the product for a refund and place a fresh order.

How do I return my order?

You may place a return request on the website or dial our customer care.

Every return should contain the original packaging. If you wish to return a product, we request you to pack it in the original box along with the original invoice, which we will be reverse picked up.

How long will the return take?

Please allow 7-10 working days from receipt of your goods at our warehouse for the return to be processed. You will receive a confirmation email once your return has been processed with a new tracking number for exchanged goods or a refund receipt.

Can I cancel my order?

You may cancel your order or some items in your order before we bill and ship the items. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed.

Can't Find What You're After?

We're sorry you haven't been able to find the answer to your question(s). Our Customer Service team is always keen to help you, so please either call us on the number below or send us an email.

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(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer',"GTM-55MBBMF"); // Data layer script const listener = () => { const FPI_EVENTS = { //USER LOG_IN: 'user.login', LOG_OUT: 'user.logout', //USER PROFILE_UPDATE: 'user.update', //PLP PRODUCT_LIST_VIEW: 'product_list.view', COLLECTION_LIST_VIEW: 'collection_list.view', PRODUCT_LIST_CLICK: 'product_list.click', PRODUCT_FILTER: 'product_list.filter', PRODUCT_SORT: 'product_list.sort', // PDP PRODUCT_DETAIL_PAGE_VIEW: 'product.view', NOTIFY_PRODUCT: 'notify.product', ADD_TO_COMPARE: 'compare.add', REMOVE_FROM_COMPARE: 'compare.remove', ADD_TO_WISHLIST: 'wishlist.add', REMOVE_FROM_WISHLIST: 'wishlist.remove', // CART VIEW_CART: 'cart.view', ADD_TO_CART: 'cart.newProduct', REMOVE_FROM_CART: 'cart.remove', UPDATE_CART: 'cart.update', // ORDER ORDER_CHECKOUT: 'order.checkout', ADD_PAYMENT_INFORMATION: 'order.payment_information', ADD_ADDRESS_INFORMATION: 'order.address_information', ORDER_PROCESSED: 'order.processed', ORDER_TRACKING_VIEW: 'order_tracking.view', // REFUND REFUND_SUCCESS: 'refund.success', // SEARCH SEARCH_PRODUCTS: 'search.products', PINCODE_SERVICEABILITY: 'pincode.serviceablility' }; const getGTMEventName = (event) => { const GTM_EVENTS = { [FPI_EVENTS.PRODUCT_DETAIL_PAGE_VIEW]: 'view_item', [FPI_EVENTS.ADD_TO_CART]: 'add_to_cart', [FPI_EVENTS.REMOVE_FROM_CART]: 'remove_from_cart', [FPI_EVENTS.ORDER_CHECKOUT]: 'begin_checkout', [FPI_EVENTS.ORDER_PROCESSED]: 'purchase', [FPI_EVENTS.REFUND_SUCCESS]: 'refund', [FPI_EVENTS.PRODUCT_LIST_VIEW]: 'view_item_list', [FPI_EVENTS.COLLECTION_LIST_VIEW]:'view_collection', [FPI_EVENTS.ADD_TO_WISHLIST]: 'add_to_wishlist', [FPI_EVENTS.VIEW_CART]: 'view_cart', [FPI_EVENTS.SEARCH_PRODUCTS]: 'products_searched', [FPI_EVENTS.ADD_PAYMENT_INFORMATION] : 'add_payment_info', [FPI_EVENTS.ADD_ADDRESS_INFORMATION]: 'add_shipping_info', [FPI_EVENTS.LOG_IN]: 'login', [FPI_EVENTS.LOG_OUT]: 'logout', [FPI_EVENTS.PROFILE_UPDATE]: 'profile_update' } return GTM_EVENTS[event] || 'not_known' } const transformData = (event, eventData) => { let payload = {} switch (event) { case FPI_EVENTS.SEARCH_PRODUCTS: { const { search_text } = eventData; payload = { 'query': search_text } break; } case FPI_EVENTS.LOG_IN: { const { user_id, login_value, method, gender, phone_number, email } = eventData; payload = { 'user_id': user_id, 'login_value': login_value, 'method': method, 'gender': gender, 'email': email, 'phone_number': phone_number } break; } case FPI_EVENTS.LOG_OUT: { const { user_id, phone, email } = eventData; payload = { 'user_id': user_id, 'phone': phone, 'email': email } break; } case FPI_EVENTS.PROFILE_UPDATE: { const { gender, email, phone_number, user_id} = eventData; payload = { 'user_id': user_id, 'gender': gender, 'email': email, 'phone_number': phone_number } break; } case FPI_EVENTS.ADD_TO_WISHLIST: { const { item } = eventData; let item_category = "" if(item.categories && item.categories.length) { item_category = item.categories[0].name } payload.items = [{ 'item_id': item.uid, 'item_name': item.name, 'currency': "INR", 'discount': item.discount, 'item_brand': item.brand? item.brand.name : '', item_category, 'price': item.price ? item.price.effective.max : '', 'quantity': 1 }]; break; } case FPI_EVENTS.REMOVE_FROM_WISHLIST: { const { item } = eventData; let item_category = "" if(item.categories && item.categories.length) { item_category = item.categories[0].name } payload.items = [{ 'item_id': item.uid, 'item_name': item.name, 'currency': "INR", 'discount': item.discount, 'item_brand': item.brand.name, item_category, 'price': item.price && item.price.effective.max, 'quantity': 1 }]; break; } case FPI_EVENTS.PRODUCT_DETAIL_PAGE_VIEW: { const { product } = eventData; payload.items = [{ 'item_name': product.name, 'item_id': product.uid, 'item_brand': product.brand.name, 'item_category': product.category.name, 'price': product.price.max, 'quantity': 1, 'currency': 'INR' }] break; } case FPI_EVENTS.PRODUCT_LIST_VIEW: { const {items} = eventData; const itemsOfListing = []; items.forEach(item => { let item_category = "" if(item.categories && item.categories.length) { item_category = item.categories[0].name } let objectToBePushed = { 'item_id': item.item_code ? item.item_code : '', 'item_name': item.name ? item.name : '', 'currency': 'INR', 'discount': item.discount ? item.discount : '', 'item_brand': item.brand.name ? item.brand.name : '', 'price': item.price.effective.max ? item.price.effective.max : '', 'quantity': 1, 'item_list_name': eventData.name || 'Product Listing', 'item_list_id': eventData.slug || eventData.url || 'listing_page', 'item_uid': item.uid ? item.uid : '', item_category }; itemsOfListing.push(objectToBePushed); }) payload.item_list_name = eventData.name || 'Product Listing'; payload.item_list_id = eventData.slug || eventData.url || 'listing_page'; payload.items = itemsOfListing; break; } case FPI_EVENTS.COLLECTION_LIST_VIEW: { payload.items = [ { item_list_name: eventData.name || 'Product Listing', item_list_id: eventData.slug || eventData.url || 'listing_page' } ] break; } case FPI_EVENTS.ADD_TO_CART: { const {cart_id, products} = eventData; let itemsToBePushed = []; products.forEach(product => itemsToBePushed.push({ 'item_id': product.uid, 'item_name': product.name, 'currency': 'INR', 'item_brand': product.brand.name, 'price': product.price.effective, 'quantity': product.quantity.current, 'item_category': product.category.name })) payload.items = itemsToBePushed; payload.cart_id = cart_id; break; } case FPI_EVENTS.ORDER_CHECKOUT: { const { products, cart_id, breakup_values } = eventData; const itemsOfBag = []; products.forEach(product => { let objectToBePushed = { 'item_id': product.uid, 'item_name': product.name, 'currency': 'INR', 'discount': product.discount, 'item_brand': product.brand.name, 'price': product.price ? product.price.effective : '', 'quantity': product.quantity.current, 'item_category': product.category.name }; itemsOfBag.push(objectToBePushed); }) payload.value = breakup_values.raw.subtotal payload.cart_id = cart_id; payload.items = itemsOfBag; payload.coupon = breakup_values.raw.coupon; payload.coupon_code = breakup_values.coupon.code; payload.shipping = breakup_values.raw.delivery_charge; payload.discount = breakup_values.raw.discount; payload.currency = 'INR'; break; } case FPI_EVENTS.ADD_PAYMENT_INFORMATION: { const payment_information = eventData; payload.currency = "INR"; payload.value = payment_information.value; payload.coupon = payment_information.coupon.coupon_code; payload.payment_type = payment_information.payment.payment_type; payload.shipping = payment_information.delivery_charges; payload.cart_id = payment_information.cart.cart_id; break; } case FPI_EVENTS.ADD_ADDRESS_INFORMATION: { const payment_information = eventData; payload.currency = "INR"; payload.value = payment_information.value; payload.coupon = payment_information.coupon.coupon_code; payload.pincode = payment_information.pincode; payload.cart_id = payment_information.cart.cart_id; break; } case FPI_EVENTS.REMOVE_FROM_CART: { const {cart_id, products} = eventData; let itemsToBePushed = []; products.forEach(product => itemsToBePushed.push({ 'item_id': product.uid, 'item_name': product.name, 'currency': 'INR', 'discount': product.discount, 'item_brand': product.brand.name, 'price': product.price ? product.price.effective : '', 'quantity': product.quantity.current, 'item_category': product.category.name })) payload.items = itemsToBePushed; payload.cart_id = cart_id; break; } case FPI_EVENTS.VIEW_CART: { const { cart_id, products, breakup_values_raw } = eventData; payload.cart_id = cart_id; let itemsToBePushed = []; products.forEach(product => { let objectToBePushed = { 'item_id': product.uid, 'item_name': product.name, 'currency': 'INR', 'discount': product.discount, 'item_brand': product.brand.name, 'price': product.price ? product.price.effective : '', 'quantity': product.quantity.current, 'item_category': product.category.name }; itemsToBePushed.push(objectToBePushed); }) payload.currency = 'INR'; payload.value = breakup_values_raw.subtotal payload.items = itemsToBePushed; break; } case FPI_EVENTS.UPDATE_CART: { const { cart_id, products, operation } = eventData; payload.items = products.map(product => { const price = product.price_per_unit.converted.effective const quantity = product.quantity.current; return { 'item_name': product.name, 'item_id': product.uid, 'item_brand': product.brand.name, 'item_category': product.category.name, 'price': !isNaN(price * quantity) ? (price * quantity).toFixed(2) : '', 'quantity': product.quantity.current, 'currency': 'INR', } }) payload.cart_id = cart_id; payload.event_action = operation === 'increment_quantity' ? FPI_EVENTS.ADD_TO_CART : operation === 'decrement_quantity' ? FPI_EVENTS.REMOVE_FROM_CART : event break; } case FPI_EVENTS.ORDER_PROCESSED: { const order_data = eventData; payload.transaction_id = order_data.order_id, payload.value = order_data.breakup_values_raw.total; payload.shipping = order_data.breakup_values_raw.delivery_charges; payload.currency = 'INR'; payload.coupon = order_data.breakup_values_raw.coupon payload.items = order_data.items.map(product => { return { 'item_name': product.name, 'item_id': product.id, 'item_brand': product.brand.name, 'item_price': product.price, 'item_quantity': product.quantity, 'item_category': product.l1_categories || [], 'item_category2': product.l2_categories || [], 'item_category3': product.l3_category_name ? [product.l3_category_name] : [], } }) break; } case FPI_EVENTS.REFUND_SUCCESS: { const { refund_data } = eventData; const shipments = refund_data.statuses[0].shipments payload.transaction_id = Object.keys(shipments)[0]; break; } default: payload = eventData } return payload; } const pushToDataLayer = (event, eventData) => { const payload = transformData(event, eventData); event = payload.event_action ? payload.event_action : event; event = getGTMEventName(event); if(event === 'not_known') return dataLayer.push({ ecommerce: null }); payload.userAgent = window.navigator.userAgent; dataLayer.push({ event, ecommerce: payload, }); }; function getSkipEvents (){ let result = []; try { result = gtmeGetFPISkipEvents(); } catch(e){ console.log("NO_FILTERED_LOGIC_FOUND"); result = [] } return result; } if (FPI) { Object.keys(FPI_EVENTS).filter((ev) => { const skipEvents = getSkipEvents(); return skipEvents && skipEvents.includes(ev)? false: true }).forEach((event) => { FPI.event.on(FPI_EVENTS[event], (eventData) => { console.log(`FPI ${event}`); pushToDataLayer(FPI_EVENTS[event], eventData); }); }); } } listener() /* -------- Documentation: https://gofynd.quip.com/Lu4pAbvzN0Uu/GTM-Extension Events Reference: https://partners.fynd.com/help/docs/partners/themes/events CUSTOM EVENTS - Need to be fired from the Theme repo (How to? - Check the documentation above) -------- */ const GTM_EVENT_KEYS = { ADD_ADDRESS_INFORMATION: "order.address_information", ADD_PAYMENT_INFORMATION: "order.payment_information", CART_ADD: "cart.newProduct", CART_REMOVE: "cart.remove", CART_UPDATE: "cart.update", CART_VIEW: "cart.view", CHECKOUT: "order.checkout", COLLECTION_LISTING: "collection_list.view", CUSTOM_PRODUCT_LISTING: "custom.product_list.view", //SEPHORA__CUSTOM_EVENT DY_CART_ADD: "custom.DY.cart.newProduct", //SEPHORA__CUSTOM_DY_CART_ADD LOGIN: "user.login", ORDER_PROCESSED: "order.processed", PAGE_LOAD: "custom.page.onLoad", //SEPHORA__CUSTOM_EVENT PINCODE_SERVICEABILITY: "pincode.serviceablility", PLP_PRODUCT_CLICK: "custom.productClick", // CUSTOM_EVENT PRODUCT_COMPARE_ADD: "compare.add", PRODUCT_COMPARE_REMOVE: "compare.remove", PRODUCT_DESCRIPTION: "product.view", CUSTOM_PRODUCT_DESCRIPTION: "custom.product.view", //SEPHORA__CUSTOM_EVENT // PRODUCT_LISTING: "product_list.view", // SEPHORA__USE_CASE SEARCH_PRODUCT: "search.product", WISHLIST_ADD: "wishlist.add", WISHLIST_REMOVE: "wishlist.remove", }; const GTM_UTILS = { getExistingCartItemsGtm: () => { const existingCartItems = GTM_UTILS.getExistingCartItems(); if (!Object.keys(existingCartItems).length === 0) return {}; return existingCartItems.value.items.map((cartItem) => { return { name: cartItem?.product?.name, productId: cartItem?.product?.uid?.toString(), brand: cartItem?.product?.brand?.name, itemPrice: cartItem?.price_per_unit?.base?.effective, mrp: cartItem?.price_per_unit?.base?.effective, variant: cartItem?.article?.size?.toString(), quantity: cartItem?.quantity, category: { item_category: cartItem?.product?.attributes?.['custom-attribute-1'], item_category_1: cartItem?.product?.attributes?.['custom-attribute-2'], item_category_2: cartItem?.product?.attributes?.['custom-attribute-3'] }, }; }); }, getAllCookies: () => { const cookies = {}; const decodedCookie = decodeURIComponent(document.cookie); const cookieArray = decodedCookie.split(';'); for (let i = 0; i < cookieArray.length; i++) { const cookie = cookieArray[i].trim(); const separatorIndex = cookie.indexOf('='); const cookieName = cookie.substring(0, separatorIndex); const cookieValue = cookie.substring(separatorIndex + 1); cookies[cookieName] = cookieValue; } return cookies; }, getExistingCartItems: () => JSON.parse(localStorage.getItem("m_usercart")) || {}, getViewCartData: () => { const existingCartItems = GTM_UTILS.getExistingCartItems(); const getProductDiscount = (item) => { const discount = item?.discount; if (!discount) return 0; return parseInt(discount.split("%")[0]); }; if (!Object.keys(existingCartItems).length === 0) return {}; return existingCartItems.value.items.map((cartItem) => { return { name: cartItem?.product?.name, pid: cartItem?.product?.uid?.toString(), id: cartItem?.product?.uid, price: cartItem?.price?.converted?.effective, mrp: cartItem?.price?.converted?.marked, variant: cartItem?.article?.size?.toString(), quantity: cartItem?.quantity, discount_percentage: getProductDiscount(cartItem), brand: cartItem?.product?.brand?.name, category: cartItem?.product?.categories?.[0]?.name, category_id: cartItem?.product?.categories?.[0]?.uid?.toString(), }; }); }, customDelay: (sec) => { return new Promise((res) => setTimeout(res, sec * 1000)); }, getPricePerUnit: (eventData) => { const quantity = eventData?.products?.[0]?.quantity?.current; const effectivePrice = eventData?.products?.[0]?.price?.effective; return quantity > 1 ? Math.round(effectivePrice / quantity) : effectivePrice; }, cartItems: {}, bagListenerAttached: false, addToBagQuantity: 1, getBagQuantity: () => { const quantityCopy = GTM_UTILS.addToBagQuantity || 1; GTM_UTILS.addToBagQuantity = 1; return quantityCopy; }, cartItemsBeforeRemoveFromCart: {} }; const GTM_FUNCTIONS = { ADD_ADDRESS_INFORMATION: (eventData) => { return { eventData, }; }, ADD_PAYMENT_INFORMATION: (eventData) => ({ event: "AddPaymentInfo", code: eventData?.payment?.payment_type, event_id: eventData?.cart?.cart_id, }), CART_ADD: (eventData, isFromCartUpdate = false) => { const cartProductsGtm = GTM_UTILS.getExistingCartItemsGtm(); const existingCartItems = GTM_UTILS.getExistingCartItems(); GTM_UTILS.cartItemsBeforeRemoveFromCart = existingCartItems; const presentCartItem = existingCartItems?.value?.items?.filter((item) => { return item.product?.item_code === eventData?.products?.[0]?.item_code; })?.[0] || {}; return { event: "addToCart", action: "addToCart", category: { item_category: presentCartItem?.product?.attributes?.['custom-attribute-1'], item_category_1: presentCartItem?.product?.attributes?.['custom-attribute-2'], item_category_2: presentCartItem?.product?.attributes?.['custom-attribute-3'] }, ecommerce: { currencyCode: eventData?.products?.[0]?.price?.currency_code, add: { actionField: { revenue: isFromCartUpdate ? eventData?.products?.[0]?.price_per_unit?.base?.effective : GTM_UTILS.getPricePerUnit(eventData), action: "add", }, products: [ { name: eventData?.products?.[0]?.name, id: eventData?.products?.[0]?.uid.toString(), price: eventData?.products?.[0]?.price_per_unit?.base?.effective ?? GTM_UTILS.getPricePerUnit(eventData), brand: eventData?.products?.[0]?.brand?.name, variant: eventData?.products?.[0]?.size?.toString(), category: { item_category: presentCartItem?.product?.attributes?.['custom-attribute-1'], item_category_1: presentCartItem?.product?.attributes?.['custom-attribute-2'], item_category_2: presentCartItem?.product?.attributes?.['custom-attribute-3'] }, quantity: GTM_UTILS.getBagQuantity(), }, ], cart_products: cartProductsGtm, }, }, }; }, CART_REMOVE: (eventData, isFromCartUpdate = false) => { const cartProductsGtm = GTM_UTILS.getExistingCartItemsGtm(); const existingCartItems = GTM_UTILS.cartItemsBeforeRemoveFromCart; const presentCartItem = existingCartItems?.value?.items?.filter((item) => { return item.product?.item_code === eventData?.products?.[0]?.item_code; })?.[0] || {}; GTM_UTILS.cartItemsBeforeRemoveFromCart = GTM_UTILS?.getExistingCartItems(); return { event: "removeFromCart", action: "removeFromCart", ecommerce: { remove: { actionField: { revenue: isFromCartUpdate ? eventData?.products?.[0]?.price_per_unit?.base?.effective : eventData?.products?.[0]?.price?.effective, action: "remove", }, product: [ { name: eventData?.products?.[0]?.name, id: eventData?.products?.[0]?.uid.toString(), price: isFromCartUpdate ? eventData?.products?.[0]?.price_per_unit?.base?.effective : eventData?.products?.[0]?.price?.effective, brand: eventData?.products?.[0]?.brand?.name, variant: eventData?.products?.[0]?.size?.toString(), category: { item_category: presentCartItem?.product?.attributes?.['custom-attribute-1'], item_category_1: presentCartItem?.product?.attributes?.['custom-attribute-2'], item_category_2: presentCartItem?.product?.attributes?.['custom-attribute-3'] }, quantity: isFromCartUpdate ? 1 : eventData?.products?.[0]?.quantity?.current, }, ], cart_products: cartProductsGtm, }, }, }; }, CART_UPDATE: (eventData) => { if (eventData?.operation === "increment_quantity") { return GTM_FUNCTIONS.CART_ADD(eventData, true); } if (eventData?.operation === "decrement_quantity") { return GTM_FUNCTIONS.CART_REMOVE(eventData, true); } return {}; }, CART_VIEW: (eventData) => { const cartProductsGtm = GTM_UTILS.getExistingCartItemsGtm(); const existingCartData = GTM_UTILS.getExistingCartItems(); GTM_UTILS.cartItemsBeforeRemoveFromCart = existingCartData; const cartIsEmpty = !existingCartData || !existingCartData?.value?.items?.length; return { event: "Cart", action: "Cart", ecommerce: { currencyCode: existingCartData?.value?.currency?.code ?? "INR", add: { actionField: { revenue: cartIsEmpty ? 0 : existingCartData?.value?.breakup_values?.display?.[2]?.value, }, products: cartIsEmpty ? [] : cartProductsGtm, }, }, }; }, CHECKOUT: (eventData, step) => { let actionField; switch (step) { case 1: actionField = { step: "1", cart_amount: eventData?.breakup_values?.display?.[0]?.value, event_id: eventData?.cart_id, action: "checkout", }; break; case 2: actionField = { step: "2", cart_amount: eventData?.breakup_values?.display?.[0]?.value, option: "Login", action: "checkout", }; break; case 3: actionField = { step: "3", cart_amount: eventData?.breakup_values?.display?.[0]?.value, option: "shipping address", action: "checkout", }; break; case 4: actionField = { step: "4", cart_amount: eventData?.breakup_values?.display?.[0]?.value, option: "address selected", action: "checkout", }; break; case 5: actionField = { step: "5", cart_amount: GTM_UTILS.cartItems?.breakup_values?.display?.[0]?.value, option: eventData?.payment?.payment_type, action: "checkout", }; break; } return { event: "checkout", ecommerce: { checkout: { actionField, products: GTM_UTILS.cartItems?.products?.map((item, index) => ({ name: `${item?.name}|${item?.uid}`, id: item?.uid, pid: item?.uid?.toString(), price: item?.price?.effective, mrp: item?.price?.marked, discount_percentage: item?.discount ?? 0, variant: item?.size?.toString(), category: item?.category?.name, category_id: item?.category?.uid, quantity: item?.quantity?.current, brand: item?.brand?.name, position: index + 1, })), }, }, }; }, CUSTOM_PRODUCT_LISTING: (eventData) => { const allCookies = GTM_UTILS.getAllCookies(); return { event: "impressionSent", action: "Product Impression", label: "Product List page", ecommerce: { currencyCode: "INR", index: eventData.items?.[0]?._custom_json?.["algolia_index_name"], queryID: eventData.items?.[0]?._custom_json?.["algolia_query_id"], anonymous_user_id: allCookies?.['_ALGOLIA'], user_id: FPI?.state?.user?._data?.user?.user_id || null, impressions: eventData.items.map((item, index) => ({ // index: item?._custom_json?.["algolia_index_name"], // queryID: item?._custom_json?.["algolia_query_id"], name: item?.name, brand: item?.brand?.name, id: item?.uid?.toString(), price: item?.price?.effective?.min?.toString(), category: { item_category: item?.attributes?.['custom-attribute-1'], item_category_1: item?.attributes?.['custom-attribute-2'], item_category_2: item?.attributes?.['custom-attribute-3'] }, position: item?.productPosition ?? index + 1, })), }, }; }, DY_CART_ADD: (eventData) => { const cartProductsGtm = GTM_UTILS.getExistingCartItemsGtm(); return { event: "addToCart", category: eventData?.products?.[0]?.category?.name, action: "addToCart", ecommerce: { currencyCode: eventData?.products?.[0]?.price?.currency_code, add: { actionField: { revenue: eventData?.products?.[0]?.price_per_unit?.base?.effective, action: "add", }, products: [ { name: eventData?.products?.[0]?.name, id: eventData?.products?.[0]?.uid.toString(), price: eventData?.products?.[0]?.price_per_unit?.base?.effective, brand: eventData?.products?.[0]?.brand, variant: eventData?.products?.[0]?.size?.toString(), category: eventData?.products?.[0]?.category?.name, quantity: 1, }, ], cart_products: cartProductsGtm, }, }, }; }, LOGIN: (eventData) => { const gtm = { userid: eventData?.user_id, email: eventData?.email, name: (eventData?.user?.first_name || "") + " " + (eventData?.user?.last_name || ""), telephone: eventData?.phone_number, event: "login", type: eventData?.method, }; return gtm; }, ORDER_PROCESSED: (eventData) => { return { event: "transaction", ecommerce: { purchase: { actionField: { id: eventData?.order_id?.toString(), order_id: eventData?.order_id?.toString(), option: "Order success", step: "6", affiliation: "Online Store", revenue: eventData?.breakup_values_raw?.total, // tax: "TBD!", shipping: eventData?.breakup_values_raw?.delivery_charges, payment_method: eventData?.shipments?.[0]?.payment_mode, total_quantity: eventData?.items?.length, cart_amount: eventData?.breakup_values_raw?.total, // coupon_applied: "TBD!", coupon_value: eventData?.breakup_values_raw?.coupon.toString(), // coupon: "TBD!", action: "purchase", }, products: GTM_UTILS.cartItems?.items?.map((item, index) => ({ name: `${item?.name}`, discount_percentage: item?.discount ?? 0, variant: item?.size?.toString(), brand: item?.brand?.name, position: index + 1, productId: item?.id, pid: item?.id?.toString(), price: item?.price, mrp: item?.price, category: { item_category: item?.attributes?.['custom-attribute-1'], item_category_1: item?.attributes?.['custom-attribute-2'], item_category_2: item?.attributes?.['custom-attribute-3'] }, category_id: item?.category?.uid, quantity: item?.quantity, })), }, }, }; }, PAGE_LOAD: () => { const allCookies = GTM_UTILS.getAllCookies(); return { event: "pageLoad", action: "pageLoad", ecommerce: { anonymous_user_id: allCookies?.['_ALGOLIA'], user_id: FPI?.state?.user?._data?.user?.user_id || null, }, } }, PLP_PRODUCT_CLICK: (eventData) => { const allCookies = GTM_UTILS.getAllCookies(); const userToken = FPI?.state?.user?._data?.user?.user_id ?? allCookies?.['_ALGOLIA'] ?? ''; return { userToken, index: eventData?.product?._custom_json?.["algolia_index_name"], queryID: eventData?.product?._custom_json?.["algolia_query_id"], objectIDs: eventData?.product?._custom_json?.["algolia_object_id"], event: "productClick", action: "productClick", category: eventData?.product?.attributes?.["custom-attribute-3"], label: "Product List page", ecommerce: { click: { actionField: { action: "click", list: "list", }, products: [ { name: eventData?.product?.name, id: eventData?.product?.uid?.toString(), price: eventData?.product?.price?.effective?.min, category: eventData?.product?.categories?.[0]?.name, position: eventData?.productPosition || 0, //This productPosition should be explicitly sent via eventData coming from the THEME code item_list_name: eventData?.product?.attributes?.["custom-attribute-3"], }, ], }, }, } }, CUSTOM_PRODUCT_DESCRIPTION: (eventData) => { return { event: "ProductDetail", action: "Product Detail", category: eventData?.product?.category?.uid?.toString(), ecommerce: { detail: { products: [ { name: eventData?.product?.name, id: eventData?.product?.uid?.toString(), price: eventData?.product?.price?.min?.toString(), category: { item_category: eventData?.product?.attributes?.['custom-attribute-1'], item_category_1: eventData?.product?.attributes?.['custom-attribute-2'], item_category_2: eventData?.product?.attributes?.['custom-attribute-3'] }, brand: eventData?.product?.brand?.name }, ], }, }, }; }, PRODUCT_DESCRIPTION: (eventData) => { return { event: "ProductDetail", action: "Product Detail", category: eventData?.product?.category?.uid?.toString(), ecommerce: { detail: { products: [ { name: eventData?.product?.name, id: eventData?.product?.uid?.toString(), price: eventData?.product?.price?.min?.toString(), category: eventData?.product?.category?.uid?.toString(), brand: eventData?.product?.brand?.name }, ], }, }, }; }, PRODUCT_LISTING: (eventData) => { return { event: "impressionSent", action: "Product Impression", label: "Product List page", ecommerce: { currencyCode: "INR", impressions: eventData.items.map((item, index) => ({ index: item?._custom_json?.["algolia_index_name"], queryID: item?._custom_json?.["algolia_query_id"], name: item?.name, id: item?.uid?.toString(), price: item?.price?.effective?.min?.toString(), category: item?.categories?.[0]?.name?.toString(), position: index + 1, })), }, }; }, WISHLIST_ADD: (eventData) => { return { event: "addToWishlist", category: eventData?.item?.categories?.[0]?.name, action: "addToWishlist", ecommerce: { currencyCode: "INR", add: { products: [ { name: eventData?.item?.name, id: eventData?.item?.uid?.toString(), brand: eventData?.item?.brand?.name, category: { item_category: eventData?.item?.attributes?.['custom-attribute-1'], item_category_1: eventData?.item?.attributes?.['custom-attribute-2'], item_category_2: eventData?.item?.attributes?.['custom-attribute-3'] }, position: 1, price: eventData?.item?.price?.effective?.max, }, ], }, }, }; }, WISHLIST_REMOVE: (eventData) => { return { event: "removeFromWishlist", category: eventData?.item?.categories?.[0]?.name, action: "removeFromWishlist", ecommerce: { currencyCode: "INR", add: { products: [ { name: eventData?.item?.name, id: eventData?.item?.uid?.toString(), brand: { name: eventData?.item?.brand?.name, uid: eventData?.item?.brand?.uid, }, category: eventData?.item?.categories?.[0]?.name, position: 1, price: eventData?.item?.price?.effective?.max, }, ], }, }, }; }, }; // ** MAIN EXECUTION ** function initializeEvent(EVENT_KEY) { let gtmEventKey = GTM_EVENT_KEYS?.[EVENT_KEY]; let getGtmData = GTM_FUNCTIONS?.[EVENT_KEY]; if (!gtmEventKey || !getGtmData) return; if (!GTM_UTILS.bagListenerAttached) { GTM_UTILS.bagListenerAttached = true; document.addEventListener('addToBagClicked', (data) => { GTM_UTILS.addToBagQuantity = data?.detail?.quantity || 1; }) } GTM_UTILS.cartItemsBeforeRemoveFromCart = GTM_UTILS?.getExistingCartItems() || {}; FPI.event.on(gtmEventKey, async (eventData) => { console.log(gtmEventKey, eventData); //Checkout step 1-3 if (gtmEventKey === "order.checkout" || gtmEventKey === "order.processed") { GTM_UTILS.cartItems = eventData; } if (gtmEventKey === "order.checkout") { for (let step = 1; step <= 3; step++) { dataLayer.push(getGtmData(eventData, step)); } return; } //Checkout step 4 else if (gtmEventKey === "order.address_information") { getGtmData = GTM_FUNCTIONS?.CHECKOUT; dataLayer.push(getGtmData(eventData, 4)); return; } //Checkout step 5 else if (gtmEventKey === "order.payment_information") { getGtmData = GTM_FUNCTIONS?.CHECKOUT; dataLayer.push(getGtmData(eventData, 5)); return; } else if ( gtmEventKey === "cart.update" || gtmEventKey === "cart.remove" || gtmEventKey === "cart.newProduct" ) { await GTM_UTILS.customDelay(0.3); } dataLayer.push(getGtmData(eventData)); }); } Object.keys(GTM_EVENT_KEYS).map(initializeEvent); -->